Privacy Policy

Definite Electrical is committed to protecting your privacy, in harmony with the Australian Privacy Principles contained in the Privacy Act 1988.

What Information May Be Collected

Definite Electrical or its website may collect information that identifies you as an individual, such as:

  • Your personal or business name
  • Contact information, including a telephone number, email address and physical or postal address
  • Your history of interactions with Definite Electrical or its website
  • A one way hash of your account password.

This information may be collected through and from the telephone, website, cookies, emails, and publicly available information sources.

This information is only collected to make it possible to deliver services to you that you have requested.

Third Parties

Where necessary to provide you with services you have requested, or where required by law, your personal information may be disclosed to third parties.

Storage of you Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse or unauthorised access.

All stored personal information is hosted on a server encrypted with a 2048 bit physical key. Transmission of the information between the website and you, or a proxy server authorised by you to act on your behalf, is also encrypted. Emails may not be encrypted during their transit to you.

Control of your Personal Information

If any personal information retained by the website is incorrect, please contact us with the updated information. The information will be corrected as soon as possible.

You may request a copy of your personal information at any time. An administrative fee may be payable, and proof of your identity will be required.

Website Cookies

This website uses cookies to improve, and in some cases make possible, your experience with the website.

Cookies are small files downloaded to your computer that contain information about your interaction with the website. This information may in some cases be your personal information.

By using this website, you consent to the download and use of these cookies. Alternatively, you may decline the cookies by adjusting your web browser settings to prevent their download, however this may impact on your experience with the website.

Policy Updates

This policy may be updated from time to time, and without notice. The current policy is always available on the website.


If you have any concerns about this website’s use of your personal information, please submit your enquiry using the contact page.